Frequently asked questions

1. Who is eligible to purchase tickets through MUMSC?

To purchase tickets through MUMSC, you must meet the following criteria:

• Manchester United Membership: You must hold a valid Manchester United membership. This is required to access tickets through our supporters club. Without this membership, you cannot purchase tickets through MUMSC.

• MUMSC Membership: In addition to a Manchester United membership, you must also be registered with MUMSC. Only members of both Manchester United and MUMSC are eligible to buy tickets.

2. Is there a special offer for Manchester United membership?

Yes! MUMSC members can purchase a Manchester United membership at a discounted rate of £25. We encourage as many members as possible to sign up for a United membership, as this increases our ticket allocation and your chances of securing tickets.

3. Does the Manchester United membership purchased through MUMSC grant access to all tickets?

No, the Manchester United membership purchased through MUMSC does not grant access to tickets released online at manutd.com or entry into home match ballots. To access standard tickets, you must hold a Lite, Full, or Premium Membership directly with Manchester United.

4. How is the ticket allocation determined?

The number of tickets available to MUMSC is based on the number of MUMSC members who also hold a Manchester United membership. The more members who meet these requirements, the greater our ticket allocation. By joining both Manchester United and MUMSC, you not only increase your chances of getting a ticket but also help expand opportunities for all MUMSC members.

5. Can international members purchase tickets through MUMSC?

Yes, international members can purchase tickets through MUMSC, provided they have a valid Manchester United membership. However, please note that while we can provide the tickets, you are responsible for making your own travel arrangements to attend the match. If you need help with travel and accommodation, we can connect you with our trusted travel agency partner.

6. What is the process for ticket distribution?

When MUMSC receives tickets from Manchester United, we will notify all eligible members. The ticket distribution process is as follows:

• Submission Deadline: You will have a limited time to express your interest in purchasing a ticket. The deadline will be communicated in the notification.

• Random Selection: To ensure fairness, members will be randomly selected from the submissions to purchase tickets.

• Payment Process: If selected, you must make full payment on the same day to secure your ticket. If payment is not received, the ticket will be offered to another member.

7. Where will my seat be located within the stadium?

Ticket locations within the stadium are assigned by Manchester United and can be anywhere in the stadium. MUMSC has no control over the specific seat locations provided by the club.

8. Are tickets available for all Manchester United games?

Currently, tickets through MUMSC are only available for Manchester United’s home Premier League games.

9. How can I stay informed about ticket opportunities?

We recommend all members regularly check their emails and our official communication channels to stay updated on ticket opportunities. This ensures you don’t miss out on any chances to purchase tickets. Join MUMSC here.