MUMSC Terms of Membership

Last updated: July 2026

These Terms of Membership govern your membership of Manchester United Muslim Supporters' Club ("MUMSC"). By becoming a member, you agree to these terms.

1. Membership

Membership is open to supporters who meet MUMSC's eligibility requirements.

Membership may include:

• Full Membership

• Community Membership

• Waived Membership (where approved by MUMSC)

• Membership benefits vary depending on membership type.

2. Membership Fees

Full Membership is subject to the published annual membership fee.

Membership fees are generally non-refundable unless required by law or in exceptional circumstances approved by MUMSC.

Failure to renew may result in the loss of membership benefits.

3. Membership Benefits

Depending on your membership type, benefits may include:

• Access to the MUMSC Portal

• Access to MUMSC WhatsApp Communities

• Eligibility to enter MUMSC ticket ballots

• Community events

• Member opportunities

• Future member benefits and partner offers

• Benefits may change from time to time.

4. Ticket Ballots

Participation in ticket ballots is not guaranteed by becoming a member.

Ticket ballot eligibility requires:

• An active Full MUMSC Membership

• A current Manchester United Official Membership

• Inclusion in Manchester United's latest eligibility dataset

• Compliance with any additional ballot rules published for a fixture

• Winning a ballot is not guaranteed.

Receiving a ticket allocation from Manchester United is not guaranteed.

5. Manchester United Membership

Where ticket ballots require a Manchester United Official Membership, members are responsible for:

• Maintaining a valid Official Membership

• Providing accurate membership information

• Keeping their details up to date

• MUMSC cannot guarantee inclusion within Manchester United's eligibility data.

6. Family Members

Parents or legal guardians may register children under the age of 16 as family members.

Family members:

• must genuinely be under 16

• remain linked to the parent or guardian's account

• cannot operate their own independent account

Once a child reaches the age of 16, they must register for their own MUMSC membership to continue accessing member services.

7. Member Responsibilities

Members agree to:

• Provide accurate information

• Keep their details up to date

• Use the Portal honestly

• Follow MUMSC Community Rules

• Treat volunteers and other members respectfully

• Use ticket allocations only in accordance with MUMSC and Manchester United rules

8. Misuse of Membership

MUMSC may suspend or terminate membership where a member:

• Provides false or misleading information

• Misuses ticket ballots

• Shares or transfers tickets contrary to MUMSC or Manchester United rules

• Attempts to manipulate eligibility

• Abuses volunteers or other members

• Breaches Community Rules

• Brings MUMSC into serious disrepute

9. Membership Suspension or Termination

MUMSC reserves the right to:

• Suspend membership

• Remove access to member benefits

• Remove access to WhatsApp Communities

• Reject future membership applications

• where a serious breach of these Terms or Community Rules has occurred.

Where appropriate, members may be invited to provide additional information before a final decision is made.

10. Changes to Membership

MUMSC may update:

• Membership benefits

• Membership fees

• Ballot processes

• Portal functionality

• Membership policies

Members will be notified where significant changes require acceptance of updated terms.

11. Limitation of Liability

While MUMSC makes every reasonable effort to provide services fairly and accurately, we cannot guarantee:

• Ticket allocations

• Membership approval

• Continuous portal availability

• Availability of third-party services

• Availability of Manchester United ticket allocations

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

13. Contact

Questions regarding membership may be submitted through the Support Centre within the MUMSC Portal or by email to info@mumsc.org