Q: Why can't I make requests for tickets in the MUMSC Groups?

A: Unfortunately requests very rarely get filled and end up spamming the groups, so we don't allow them in any group.

Q: Can I sell my ticket at over face value?

A: No. Selling tickets at over FV is against the law and against club rules, anyone found touting will be reported and removed from our membership.

Q: Can I transfer my ticket to someone else?

A: Only season ticket holders can transfer a ticket to another member

Q: How do I transfer a ticket to another member if I don't own a season ticket?

A: You can share your ticket with another member by 'App Ticketing’

Q: How do I share a ticket via App Ticketing method?

A: View our step by step guide here

Q: Does App Ticketing put the tickets on my name?

A: No, the tickets will still be under the name of the original buyer but both people will be able to see the ticket in the MUFC app. App Ticketing does not transfer ownership of the ticket.

Q: Do stewards check ID at the game?

A: No, but on occasion they have been known to stop and ask to check tickets when entering club grounds

Q: Are ticket screenshots allowed?

A: It is not recommended to share tickets this way, it is against club rules and if you are stopped for a ticket check, you might be refused entry

Q: How do I resell my tickets back to the club?

A: To apply for a refund, you must login to your Man Utd account and resell the tickets:

Desktop - Go to the tickets section of your account, select the ticket you’d like to sell and then click on ‘Resale Tickets’ - follow the steps as prompted.

Mobile - Open the MUFC app on your mobile device. Navigate to My United > My Tickets > choose the ticket that you’d like to sell and click on ‘Sell’ - follow the steps as prompted.

Please Note: You must list your tickets for sale 14 days before the scheduled game (from 25/26 season). You will be able to do after that date (subject to demand) but the club will take £10 off your refund. If you buy a flexi ticket as a member, it's 12pm on the last working day before the match. There is no guarantee that your tickets will be resold and you will only receive a refund if the club are successful in reselling your tickets. You may want to consider offering the tickets for sale within our groups using the ‘App Ticketing’ method - see above for further info.

For all Ticket, Matchday or Stadium enquiries: +44 161 676 7770